Last updated: September 2, 2025
This Privacy Policy describes how Transcribr ("we," "our," or "us")
collects, uses, and protects your information when you use our mobile
application and website, https://transcribr.org (the "Service"). By using the Service, you agree to the collection and
use of your information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our
Service:
- Personal Information: When you create an account, we may
collect personal details such as your name and email address. If you sign
up using social authentication (e.g., Google, Apple), we collect the information
permitted by your social media provider.
- Audio Files and Transcripts: To perform our core Service,
you upload audio files (MP3, MP4) and we generate text transcripts. These
files and the resulting transcripts are stored securely to allow you to
manage them.
- Usage Data: We automatically collect information about
how you use the Service, including the number of transcriptions created,
total minutes transcribed, and your subscription/purchase history.
How We Use Your Information
The information we collect is used to:
- Provide, operate, and maintain our Service.
- Process and manage your transcriptions.
- Improve and personalize your user experience.
- Understand and analyze how you use our Service.
-
Communicate with you, including for customer support and product
updates.
-
Process payments and manage your subscriptions or one-time purchases.
Data Security
We take the security of your data seriously. As outlined in our Product
Requirements Document, user data, including personal details, uploaded
audio files, and generated transcripts, are encrypted at rest and in
transit. We implement robust authentication and authorization mechanisms
to protect your account and data privacy.
While we strive to use commercially acceptable means to protect your
information, no method of transmission over the Internet or method of
electronic storage is 100% secure.
Third-Party Services
We use the following third-party services to help us operate our
business:
- RevenueCat: We use RevenueCat to process and manage your
subscriptions and one-time purchases. All payment information is handled
securely by RevenueCat, and we do not store your payment details.
- Cloud Storage Provider: We use a cloud storage provider
(e.g., AWS S3, Google Cloud Storage) to securely store your uploaded audio
files and generated transcripts.
Your Rights
Depending on your location, you may have rights under data privacy
regulations such as GDPR or CCPA. These rights may include:
- The right to access your personal data.
- The right to rectify inaccurate data.
- The right to request deletion of your data.
- The right to object to the processing of your data.
- The right to delete your personal data.
To exercise any of these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you
of any changes by posting the new Privacy Policy on this page. We
encourage you to review this Privacy Policy periodically for any
changes.
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